
Legal
Privacy Policy
Policy details
Who we are
AzimuthWeb Pty Ltd (ABN to be confirmed) is a web development studio based at Level 7/570 St Kilda Rd, Melbourne VIC 3004, Australia. In this policy, "we", "us", and "our" refer to AzimuthWeb.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What personal information we collect
We may collect the following personal information when you interact with us:
- Contact details — your name, email address, phone number, current website, and message, provided through our contact form or when you email or call us.
- Correspondence — the content of emails, phone conversations, and any files you share with us during a project enquiry or engagement.
- Technical and anti-abuse data — Cloudflare processes IP addresses, request metadata, and browser or device signals to host and protect this site, apply rate limits, operate Turnstile, and record operational diagnostics.
How we collect personal information
We collect personal information when:
- You submit the contact form on this website
- You send us an email via hello@azimuthweb.com.au
- You call our studio phone number
- You engage us for a project and share information during that engagement
Cloudflare automatically processes the technical and anti-abuse data described above when you visit this site or use the contact form. We do not use this website for behavioural advertising or unrelated marketing tracking.
How we use your information
We use your personal information to:
- Respond to your enquiries and communicate with you about potential or active projects
- Provide our website development, search engine optimisation, and AI content creation services
- Send project updates, deliverables, and invoices
- Protect the website and contact form from abuse and diagnose operational failures
- Comply with legal obligations
We will not use your personal information for direct marketing without your consent.
How we store and protect your information
Your personal information is stored securely using industry-standard measures, including encrypted email services and access-controlled cloud storage. Only authorised members of the AzimuthWeb team have access to your information.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Project-related correspondence is typically retained for the duration of the engagement plus seven years for tax and legal compliance.
Who we share your information with
We do not sell, rent, or trade your personal information. We may share your information with:
- Cloudflare — for website hosting, request routing, rate limiting, Turnstile anti-abuse checks, and operational logs.
- Resend — to deliver contact-form submissions to our configured email inbox.
- Other service providers — such as accounting software or project services used to deliver an engagement. These providers are bound by their own privacy obligations.
- Legal requirements — where disclosure is required by Australian law, regulation, or court order.
Your rights
Under the Australian Privacy Principles, you have the right to:
- Access — request a copy of the personal information we hold about you.
- Correction — ask us to correct any inaccurate or outdated information.
- Deletion — request that we delete your personal information, subject to any legal obligations requiring us to retain it.
- Complaint — lodge a complaint about how we handle your information.
To exercise any of these rights, email us at hello@azimuthweb.com.au. We will respond within 30 days.
Complaints
If you believe we have breached the Australian Privacy Principles and are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
- Email: hello@azimuthweb.com.au
- Address: Level 7/570 St Kilda Rd, Melbourne VIC 3004, Australia